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Axis X setup

Connect your Axis X POS to your card payment terminal

A step-by-step guide to pairing your EFTPOS terminal. It takes about five minutes and only needs to be done once per terminal.

Step 0

Before you start

  • An active EFTPOS merchant account (set up with your bank when you received your terminal).
  • Your EFTPOS terminal powered on, and your Axis X terminal connected to the internet (Wi-Fi or mobile data).
  • First-time setup only: if this is the first time you’re using the Axis X app on this device, open Settings → Connection, paste in the API key you received when you signed up, and save. You only need to do this once per device.

Part A · On your terminal

Generate a pairing code

These steps are performed on your EFTPOS terminal (Ingenico Move5000).

  1. 1

    Press Func and enter 7410.

  2. 2

    Press 2. Terminal Set Up.

  3. 3

    Press Begin.

  4. 4

    Press Cloud Comms.

  5. 5

    For Wi-Fi, press Setup Wi-Fi and continue to step 6. For Ethernet, plug the Ethernet cable into the terminal and skip to step 9.

  6. 6

    The terminal scans for available Wi-Fi networks.

  7. 7

    Select your Wi-Fi network and enter the Wi-Fi password.

  8. 8

    The terminal shows the network settings. Press Next.

  9. 9

    The terminal tests the network connection.

  10. 10

    Setup is complete. Press OK.

  11. 11

    Press Cancel to return to the Home Screen.

  12. 12

    The terminal prompts you to generate a pairing code. Press Enter.

  13. 13

    The terminal displays a 6-digit pairing code. You have 180 seconds to enter it into Axis X before it expires. (If it times out, press Enter to generate a new code.)

Part B · In Axis X

Pair the terminal

Now enter the pairing code in the Axis X POS app.

  1. 14

    Tap the hamburger menu icon in the top-right of the screen.

  2. 15

    Open EFTPOS Terminal. The status row shows “Not Paired”.

    Axis X EFTPOS Terminal screen showing Not Paired status, an empty Pair Code field, and a Pair Terminal button
    EFTPOS Terminal screen in the Not Paired state.
  3. 16

    Enter the Pair Code from step 13. (This field is numeric.)

  4. 17

    Tap “Pair Terminal”. A spinner shows “Pairing…”.

  5. 18

    On success, the status changes to “Paired”.

    Axis X EFTPOS Terminal screen after pairing: green Paired indicator, Test Terminal Connection, Recover Last Transaction, settings toggles, and an Unpair option
    EFTPOS Terminal screen after a successful pair — additional options become available, including Unpair for re-pairing later.
  6. 19

    If pairing fails, a red error message appears directly under the status row (for example, an expired or invalid pairing code, or no internet). Re-check the code and try again — if it expired, generate a fresh one on the terminal (Func + 8880 → Enter).

Re-pairing later: to disconnect or move the terminal to another POS, tap “Unpair” in Axis X, then start again from a fresh pairing code (on the terminal: Func + 8880 → Enter).

Confirm

Confirming it worked

  • The status row shows “Paired”.
  • (Optional) Run a small test transaction (for example, a $1.00 sale you can refund) to confirm card payments route to your bank.

Help

Troubleshooting

Pairing failed / code rejected
Double-check the Pair Code — it is numeric and time-limited.
Pairing code expired or invalid
Generate a fresh code on the terminal and enter it promptly (you have 180 seconds).
No internet
Check the terminal’s Wi-Fi / mobile data — pairing needs a connection.
“Already paired” / changing terminal
Tap Unpair first, then pair again.
Still stuck
Contact Axis X support, or your bank / terminal provider.

Good to know

How it works & security

When you tap Pair Terminal, Axis X securely links your terminal to your store’s payment account. The pairing code is used only once to set up this secure link; after that, card payments are routed to your bank automatically.